The Worst Dining Experience Ever!

Last Sunday was Father’s day. Since we rarely go out on weekends my wife and I decided to go to Trinoma Mall in Quezon city. When we go out it’s always Mall of Asia because it’s near our place of work. We rarely go to Trinoma because it’s always crowded. Parking was very hard to find that day because of the occasion and it’s also a weekend so you can just imagine. I was able to get a space after an hour of searching on the top floor of the parking building. Since it’s was already lunch time we decided to eat first all restaurants are full and my son’s already complaining. So we tried to find a restaurant with room to spare. We found one alright! “Andok’s” so the Lechon manok pioneer has a restaurant already. We decided to try it out because their chicken is always tasty and I love their Inihaw na Liempo. There was not a customer in sight so we grabbed the nearest booth and my wife approached the counter to order. Disappointingly they don’t have any item in their menu that comes with soup. So I reluctantly left and went upstairs to “Chicken Bacolod Inasal” to get some hot delicious “Batchoy” to compliment our meal in Andok’s. It took about 15 minutes for the soup to arrive and by that time It arrived I was worried that my wife and son wasn’t able to wait for me because it took me some time to return. When I arrive the table’s clean and the place was already packed. Most customers eating their hearts content. My wife told me that the food that we ordered hasn’t arrived yet. So I went back to the counter and asked the lady about our food she cried “Ay! Yung order nila sir kanina pa yun!” in the direction of the kitchen. No apologies no nothing. I said “Grabe naman kayo. Dumating kami dito wala pang tao, di nyo na aayos?” the the lady just stared at me like I’m some nut that has no right to complain. Still no apologies. When the food arrived me and my wife tried to eat but it’s obvious that she has lost her appetite as well. We called a waiter and asked for their manager, and waited for nothing. No body approached us and said “I’m sorry our manager’s not available at the moment.” We just wait and wait until I can’t bear it anymore I walked out of the place with my son. My wife didn’t walked out she stand and approached the counter and complained. Still no apologies. So we have decided never to eat nor recommend that hell hole of a restaurant anymore. Bad Service with a capital B folks! Don’t waste your time eating there. It’s Andok’s Lechon Manok Restaurant at the ground floor of Trinoma Mall right beside North Park. Andok’s should have stayed in the chicken carry out business, clearly they’re not yet ready for a restaurant. They still need more training.

4 Years And Still An Agent

I first heard about call centers from my brother way back in 2002. I was very skeptic about the whole thing back then, earning Thirteen thousand pesos (the going rate at that time) just to call some stranger in the U.S. and try to sell them something. “Impossible!” I told myself. How can a complete stranger buy something from someone who is a stranger to them too. Then I saw the movie “The Boiler Room” my brother told me that thats a how exactly a call center works. Then as faith would have it, he gave me an address in Ortigas and I applies and got hired as a telemarketer for Contactpoint Contact Services. During my first month after my training, I was determined to quit after a week since I can’t get 1 sale during my entire shift. I was thinking “If I can’t sell one item in a day, then how was I going to sell 10!” 10 being our quota. I only made 2 sales during my first week. Then the magic happen. I was able to reached the quota during the second day of my second week. I reached it again on the third day and so on. I was earning quite a lot those days because of the commissions. I tried for a hire position after three months. But unfortunately I didn’t make it. I was transfered to another account, and kicked ass for a few more months then tried to apply for a position again. I got accepted in the Quality department. Little did I know that it was the beginning of the end. To be honest this was my first real employment. And I can’t stand the pressure. I resigned after a year. I tried with a different company and got accepted and still currently employed by my second call center. I’m a technical support agent 4 years running now. A friend of mined keeps asking me. Why not apply for a higher position. Why should I? I’m earning about 20k a month allowances not included. I’m responsible for my work during my shift only, no need to go on overtime. but if you want to you can take it. No pressure! As soon as my shifts ended I can log out and go home and forget about work for a few hours until I return the next day. My shift is extraordinary! 6 am to 3 pm. Beat that! I can live a normal life. My son will get to see and play with me. I have time for my wife! If I apply for a hire position that will upset everything. My pay will be cust considerably (that’s how it is here), I have to go on unpaid overtime most of the time, my shift will be in the evenings. And I won’t have time for my family. But still, there are times when I think about it…… can I really hold on being an agent for more than five years? Hmmm………